What are the Terms and Conditions for Warranty?
The company grants a 10-year warranty only when I-GUARD and all parts are installed in the same exact vehicle as originally installed. However,any other damages due to negligence of the owner and damages that are not caused by the company are not guaranteed, such as in the following examples but not limited to:
1. When the vehicle has had maintenance work performed, mechanics may sometimes disconnect the wires inadvertently;
2. When the vehicle has had body maintenance work performed such as painting, the process may sometimes involve in moving the device from its original installed location, which may interrupt the operation resulting in abrupt disconnection;
3. When an animal such as a rat or a dog chews the wires of the device causing the device to stop working properly. To ensure the highest performance of the device, the vehicle and device should be checked/inspected every 4-6 months by a certified technician, especially if located within an area that has a high likelihood of rusting.
Can I-GUARD be used with an old car that already has rust?
A. Yes, but the first step is that the existing rust will be pushed off gradually, which will take about 2-4 months depending on the amount and condition of the rust. Then, painting over the affectedarea where rust has been expelled by the device will prevent rust from spreading.
Does the heat from anengine affect I-GUARD?
A. No, because all I-GUARD products use the highest possible quality parts/materials that work best to withstandthe heat in the engine compartment.
Can I-GUARD be used in applications other than with vehicles?
A. Yes, absolutely. I-GUARD works effectively in all kinds of metal under glaze painting applications, such ason boats, steel structures, and more.
Does I-GUARD have any effect onthe electrical system in the car?
A. No, because the device is connected directly to the positive terminal of the car battery and uses as little power consumption as 28 milliamps, so it does not affect the car’s electrical system, nor does it affect human beings.